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Frequently Asked Questions

General

SafeDinar.com

Q: How long has SafeDinar.com been in business?
A: We have been in business for more than 20 years and have tens of thousands of satisfied customers.
Q: Where is your office located?
A: We operate from several offices around the country. Our home office and headquarters is in Boston, Massachusetts. Our mailing address is:

Dartmouth Capital, LLC /SafeD
198 Tremont St
# 444
Boston, MA 02116

For security reasons we do not offer a walk-in address.
Q: Does SafeDinar.com sell their customers' information?
A: No, we do not sell or share customer information. You can review our privacy policy for more infomation.
Q: I am a first time customer. How can I get a better level of comfort about ordering from SafeDinar.com?
A: We understand your concern. SafeDinar.com has been in business for over 20 years now and we have served thousands of satisfied customers. Please feel free to:
  • View our Treasury Registration. Alternately you may visit the US government website for Money Services Business, www.msb.gov. Select the state of Massachusetts, you will be prompted to download an Excel file, our listings are records 12 and 13. We are a registered MSB (Money Services Business).
  • Review the Forums on the web where people relate their buying experiences with the different currency exchange companies.
  • Place a small transaction to start and then make your decision about any further transactions.
  • Review our customer Testimonials - we are very proud of the feedback that we get from our customers. Click here to see customer testimonials.
  • Check out our record with the Better Business Bureau either by clicking here or by calling the BBB directly. We get thousands of BBB inquiries every year.
Q: Do your customer service reps speak Spanish? / Hablas español?
A: Yes, we speak Spanish, French and German. Please leave a message and request a call back.
Sí, hablamos español. Por favor envíenos un correo electrónico a info@safedinar.com con un número de teléfono y hora de preferencia para devolverle la llamada.

General

Q: I have a question that is not answered here.
A: Please contact us with any question that you have: info@safedinar.com or call 877-723-3391.
Q: Do you give investment advice?
A: No, never.
Q: What is the quality of the notes?
A: For some currencies, we may sell both uncirculated (new, mint condition) and circulated (used) notes. You can find a description and examples of both here.
Q: Where can I check the current exchange rate of the currency that you exchange?
A: For Iraqi Dinar, you can check the most current, official exchange rate on our currency dashboard or at the Central Bank of Iraq's website at www.cbi.iq.
For Vietnamese Dong, you can check the most current, official exchange rate at the State Bank of Vietnam's website at http://www.sbv.gov.vn/.
Q: Do you buy back the currency that you sell?
A: Yes, SafeDinar.com has a buyback program. Please see the Sell Currency section of our website, review the "Selling Currency" section of the FAQ's or call 877-723-3391 for details.
Q: Where can I exchange the currency I purchase?
A: Currently, there are very limited options for exchanging exotic currencies. This is something that you should take into account before you make a purchase.
Q: Can you handle large orders?
A: We can (and do) handle orders of any size. Please contact us (info@safedinar.com / 877-723-3391) for rates on orders over $10,000 US Dollars in value.
Q: What is your policy on orders over $5,000 US Dollars?
A: We will ship orders up to $10,000 US Dollars if you have purchased from us before. We will ship a maximum of $5,000 US Dollars at a time to new customers.
Q: Can I return or exchange the foreign currency I purchase?
A: All sales are final - we do not accept exchanges or give refunds.
Q: Are you registered with the US Treasury?
A: Yes. You may review a copy of our registration document. Alternately you may visit the US government website for Money Services Business, www.msb.gov. Select the state of Massachusetts, you will be prompted to download an Excel file, our listings are records 12 and 13. We are a registered MSB (Money Services Business).
Q: What is the significance of the pictures on the notes?
5K Note:
Front - Gully Ali Beg and its 800m waterfall. The 10km gully passes between Mount Kork and Mount Nwathnin, some 60km away from Shaqlawa.
Back - The second century desert fortress of Al-Ukhether, Hejira.
10K Note:
Front - Abu Ali Hasan Ibn al-Haitham (known as Alhazen to medieval scholars in the West), born Basrah in 965 CE. His most important work - although he wrote some 200 books - is held to be a seven volume series on optics Kitab al-Manazir, in which he gives the first correct explanation of vision, showing that light is reflected from an object into the eye. He is said to have ‘invented’ the camera obscura. Also, an eminent physicist and mathematician he developed analytical geometry by establishing linkage between algebra and geometry. Alhazen’s work was translated into Latin, and greatly influenced European scientific thought.
Back - Hadba Minaret, at the Great Nurid Mosque, Mosul, built 1172 CE by Nurridin Zangi, the then Turkish ruler. The 59m-high minaret leans 8 feet off the perpendicular. That is how it earned its Arabic name Al-Hadba (‘the humped’).
25K Note:
Front - Kurdish farmer holding sheaf of wheat. Tractor in background.
Back - King Hammurabi, best known for writing the first code of law in human history. Hammurabi founded the First Dynasty of Babylon in 1700 BCE- the beginning of a prosperous era for the region.
50K Note:
Front - traditional symbols to reflect Iraq’s diverse heritage including a water wheel on the Euphrates river, palm trees, flying birds and the Gali Ali Beg waterfall in Kurdistan.
Back - Fisherman poles a canoe through a marsh surrounded by indigenous animals with the Great Mosque of Samarra in the background.
Q: Why do you ask for a copy of a driver's license or other information on certain orders?
A: As a registered MSB (Money Services Bureau) we are given guidelines from the US Treasury Department regarding transactions where secured funds are involved (cashier's checks or money orders). The treasury regards these transactions as cash transactions. These rules were set up to identify people who might be laundering money. It is known as the "know your customer" rule outlined under the Patriot Act Compliance guidelines. The information that we collect is not shared with anyone, but must be available in the event that we are audited. We use the guidelines given to us to determine when a driver's license is required. We are not at liberty to discuss what those guidelines are. Any further questions should be forwarded to the main office for further explanation. Please note that the fax of the driver's license must be legible before we will ship the order. In an effort to save time we suggest the customer enlarge the license image before faxing, or use our preferred method of scanning and e-mailing to info@safedinar.com.
Q: Why should I set up an account?
A: By creating an account, you will have the following advantages:
  • Access for review of your order history
  • Eligibility for current promotions and reward programs
  • Faster checkout
  • Order view and tracking tools
  • Store multiple shipping addresses
You are not required to set up an account in order to buy currency from us; however, if you order again, you will have to reenter all of your information. You may also be asked to supply your verification information again.
Q: I have ordered from you before, but I don't remember setting up an account. How can I retrieve my password?
A: You will need the email address used on your last order. Submit that email address here, and a temporary password will be issued to you. Once you sign into your account, you will be able to view and print your order history, and update your personal/contact information.
Q: I have never ordered with an e-mail address. Do I have an account?
A: No, if you have never provided us with an email address, you would not have an account. If you now have an email address you would like to use, a new account can be set up for you.
Q: I forgot my password. How do I get a new one?
A: You will need the email address used the last time you ordered. A temporary password can be emailed to you by submitting that email address here.
Q: What does it mean when I see people say the Iraqi Dinar will “reval”?
A: It is common on many forums to see people looking for information like “when will the Dinar reval." You are likely seeing a person referring to the possibility that there will be a change to the current exchange rate of the Dinar. This is a common question that we hear from customers and others interested in exchanging US Dollars for the Dinar, but it is not possible for us to know or truly predict a change in the exchange rate. We simply offer a service that allows you buy and sell Iraqi Dinar in exchange for the US Dollar. We would encourage you to seek help from a financial adviser if you are looking for investment advice.
Q: Are you registered with FinCEN?
A: Yes. You may review a copy of our registration document. You can confirm it by visiting FinCEN's website as well.

Authenticity

Q: Can you provide a certificate of authenticity?
A: For security reasons we have incorporated our Certificate of Authenticity into the packing slip that you receive with every order. The packing slip now includes a unique, bar coded hologram. You will find all of the terms and conditions of your transactions on the back of the document.

Buying Currency

Shipping

Q: When will my order ship?
A: Orders that are placed before 2 pm EST(with completed ID and payment requirements) will ship on the same day. Orders that are placed after 2 pm EST will ship on the next business day.

All orders are shipped via 2-day or overnight service. Saturday delivery is available on request for an additional fee (not available in all areas).
Q: Do you deliver to addresses outside of the United States?
A: No, we are currently unable to ship orders to addresses outside the U.S.
Q: Do you deliver to PO Boxes?
A: Unfortunately, FedEx will not deliver to PO Boxes.
Q: Do I have to be at home to receive the package?
A: Yes -- an adult signature is required for all deliveries.
Q: Can you deliver to my office?
A: Yes. Just provide your work address in the delivery information.
Q: Can I open the package and inspect its contents before I give the check to the driver?
A: FedEx’s policy is to present the package upon receiving a signature (and in the case of COD, a payment as well). We do not suggest opening the package in front of the driver.
Q: How can I track my order?
A: If you provided an e-mail address when you placed your order, you will receive an e-mail at approximately 7pm (EST) on the day of shipment that will contain the tracking information from FedEx. If you did not leave an e-mail address you can call our toll-free customer service line after 7pm on the night that your order shipped and we will give you your tracking information. If you had created an account when you logged in you may check the FedEx tracking number by logging into your account after 7pm on the day that your order ships.
Q: I forgot my password. How do I get a new one?
A: You will need the email address used the last time you ordered. A temporary password can be emailed to you by submitting that email address here.

Payment & Rates

Q: Do you charge a higher rate for Pay By Mail shipping like other sites?
A: No - the only time that we would charge more would be if Saturday delivery is requested, where there would be an additional $15 charge. Saturday delivery is not available in all locations. Please contact us for details.
Q: Can I pay for my order with cash?
A: We only accept secured funds - a cashier's or bank check or ACH or wire transfer.
Q: Where can I get a secured check?

Secured checks are available from your bank or credit union. We are able to accept the following forms of payment:

  • Official Bank or Cashier's checks
  • Bank Money orders
  • Credit Union Official checks
  • Credit Union Money orders

We can no longer accept:

  • MoneyGram Money orders
  • US Postal Money orders
  • Walmart Money orders
  • Western Union
Q: Do you discount large orders (over $10,000 US Dollars)?
A: Yes. Please call 877-723-3391 for rates or e-mail (info@safedinar.com) us a request to be contacted. If you are interested in placing a large order (over $10,000 US Dollars ) please call us directly so that we can discuss volume discounts.
Q: Why do you charge a different rate for some smaller denominations?
A: Some smaller denominations come with a much higher transportation expense. We may be charged more for them when we purchase them.
Q: Can I buy dinar with a credit card?
A: We do not currently accept credit cards as payment. We have researched the possibility of accepting credit cards; however, most credit card companies (including Visa, Master Card, and American Express) will not authorize a transaction for a currency exchange as a traditional purchase. Most credit card companies would categorize that transaction as a cash advance, which can be an extra fee the for the credit card holder. Additionally, there would be an a transaction fee from the credit card company that we would need to pass along to our customers. We will periodically research the possibility of accepting cards, and if possible in the future, we may offer that option. We have found that our customers are very satisfied with our payment options (Collect on Delivery and Pay by Mail). You receive your order within 1 business day of providing proof of payment. You choose which one works best for you and there are no additional transaction fees.
Q: Can I buy dinar by wire transfer or ACH/Direct Deposit?
A: Our supported payment methods are ACH (direct deposit) or Wire, or, Pay by Mail. You receive your order within 2 business days of providing payment. You choose which one works best for you, and while your bank may charge for ACH or Wire Transfers there are no payment fees from Safe D for those methods.
Q: Can I buy dinar with e-check?
A: We do not currently accept e-check as payment. We have researched the possibility of accepting e-check; however, it would require a significant delay in the processing of the exchange because of the hold time with the financial institution. This may interfere with our service being defined as a currency exchange. We will periodically research the possibility of e-checks, and if possible in the future, we may offer that option. We have found that our customers are very satisfied with our payment options (Collect on Delivery and Pay by Mail). You receive your order within 1 business day of providing proof of payment. You choose which one works best for you and there are no additional transaction fees.
Q: What is layaway and can I purchase currency on layaway?
A: We do not (and have never) offered a Layaway program for currency sales. We consider these arrangements to be options contracts, or, an arrangement whereby a seller gives the purchaser of the option the right to buy or sell currency at a later date at an agreed upon price. At SafeDinar.com, we do not believe that our license permits us to offer currency options.
Q: What forms of payment do you accept?

ong with ACH/Direct Deposit and wire transfers, we currently accept secured checks that are available from your bank or credit union. We are able to accept the following forms of payment:

  • Official Bank or Cashier's checks
  • Bank Money orders
  • Credit Union Official checks
  • Credit Union Money orders

We can no longer accept:

  • MoneyGram Money orders
  • US Postal Money orders
  • Walmart Money orders
  • Western Union

We are actively working to expand our service and offer new payment methods.

Q: To whom do I make my payment (money order) out to?
A: Make your secured payment (bank or cashier's check) payable to "SafeD".

Risk

Q: What are the risks that I assume in purchasing exotic currency?
A: Risks include:
  • Limited places to exchange them
  • There is no guarantee that the value will go up
  • The value may go down
Q: How do I know the notes are authentic?
A: Every order includes a Certificate of Authenticity. We have taken steps to verify the authenticity of the currency. View security features here.
Q: What does it mean when I see people say the Iraqi Dinar will “reval”?
A: It is common on many forums to see people looking for information like “when will the Dinar reval." You are likely seeing a person referring to the possibility that there will be a change to the current exchange rate of the Dinar. This is a common question that we hear from customers and others interested in exchanging US Dollars for the Dinar, but it is not possible for us to know or truly predict a change in the exchange rate. We simply offer a service that allows you buy and sell Iraqi Dinar in exchange for the US Dollar. We would encourage you to seek help from a financial adviser if you are looking for investment advice.

Miscellaneous

Q: How do I apply your 12k Free Dinar promotion to my next order?
A: After you've placed an order with us, you'll receive an email with a link that activates our Free 12k Dinar promotion. After clicking the link and when placing your new order, you'll see the promotion activated in your cart. Note that your new order total must exceed 1M IQD or $950 USD to quality for the promotion.

Selling Currency

Process

Q: How does the process work?
  1. Choose the currency you'd like to sell and complete the form on the subsequent 'Sell Currency' page.
  2. Proceed to checkout and place your order. If requested, send in a copy of your government issued ID or other verification information by following the provided instructions.
  3. If your order is approved, a Return Authorization (RA) and instructions on shipping your currency to us will be emailed to you.
  4. Package and ship your currency to us. Note that your RA is valid for a limited amount of time.
  5. Once your currency has been authenticated, counted and graded for quality, a check will be sent to you via FedEx.
Check out our video describing the sell process:

Q: How long does the process take?
  • Your RA can be issued as soon as we confirm that we have your ID on file.
  • Your payment will be shipped within one business day of the day that your currency is received.
  • Checks are sent via your choice of Fedex Priority overnight, FedEX Standard overnight or FedEX Two Day. (these are all Business Day deliveries, not weekend or Holidays).
  • Direct Deposit ACH payment should be in your account 1-2 business days .
Q: How do I send my currency to you?
  • Package the currency exactly according to the instructions that are emailed to you with your RA. Please see our redemption packaging instructions for more information.
  • Include a copy of the RA form
  • You may choose any shipping company
Q: How do I send my ID?
Upload
  • On the order confirmation page, you can upload required documents listed in the Customer Verification section. You can also upload documents from your Account Verification page.
  • Uploads can be in JPG, PNG and PDF formats.
  • Send one document per photo, and include the full face of the document just within the photo margins.
Text
  • To text documents, simply take a picture on your smartphone and send a message with the picture included to 617-600-8723.
Email
  • Email to info@safedinar.com
  • Scan a copy and attach to an email.
  • Using a smart phone / iPhone, take a picture and attach the photo to the email.
Fax
  • Fax to 617-467-6400
  • Include your name and phone number.
  • We strongly recommend any of the other methods of sending your documents rather than faxing. Faxed documents often appear as black rectangles on our end and we cannot accept documents that we cannot read. If you have no other choice but faxing we recommend that you expand the images of the documents on a copier before you fax them.
  • Please do not crop the images - our document processing system will format the images correctly without cropping.

Shipping

Q: Who pays the shipping costs?
  • Sending currency to us - If you did not purchase a FedEx label with your order, you are responsible for the shipping cost when sending the currency to us.
  • Your payment - $30 FedEx fee (deducted from your check)

Payment

Q: How much is my currency worth?

Currency Converter

Q: How do I know when my payment will arrive?
A: You have a choice of receiving either a business check(in U.S. dollars) sent via FedEx (you choose either next business day or 2 business day service) or you may choose ACH(direct Deposit) in which case your payment will be made directly to your checking account on the next business day following the receipt of your bank notes. If you choose to have a check sent to you, you will receive an email with the FedEx tracking number.
Q: How will I get paid?
A: You have a choice of receiving either a business check(in U.S. dollars) sent via FedEx (you choose either next business day or 2 business day service) or you may choose ACH(direct Deposit) in which case your payment will be made directly to your checking account on the next business day following the receipt of your bank notes.
Q: How is the payment sent to me?
A: The check is sent via FedEx priority overnight service.
Q: What if I have a PO Box (FedEx does not deliver to PO boxes)?
A: If your address is a PO Box we recommend that you choose ACH/(Direct Deposit) as a payment method or else please contact customer service at 877-723-3391 or info@safedinar.com.
Q: How quickly will I get paid if I send my currency to you?
A: If you choose ACH/(Direct Deposit) you will receive your payment within one business day of your currency being delivered to our facility(please note that currency received after the cut off will be sent on the following business day. If you choose to be paid by check, we guarantee you that your check will be delivered within one or two business days depending on the service that you choose.
Q: How do you calculate the final payout for the Iraqi Dinar, which is quoted in a range?

When you sell back Iraqi Dinar, you’ll notice that your quoted payment amount is presented in a range. We pay more for uncirculated notes, so depending on the quality of your currency, your final payment amount will fall somewhere in this range (assuming your send the exact denominations and count that you specified in your redemption request).

The payment amount is determined precisely based on the number of uncirculated and circulated notes we receive. Here are a couple examples that demonstrate how the calculation is performed. For simplicity, let’s assume you’re selling 100 x 10,000 notes that have a circulated exchange rate of $600 / M and an uncirculated exchange rate of $700 / M. In our example, you’re selling 1,000,000 (or 1M) in foreign currency and the range presented is $600 - $700 before shipping.

  • If we receive 100 uncirculated notes, you’d be paid $700 before shipping, or 1M at $700 / M.
  • If we receive 100 circulated notes, you’d be paid $600 before shipping, or 1M at $600 / M.
  • If we receive 50 uncirculated notes and 50 circulated notes, you’d be paid $650 before shipping, or 0.5M at $700 / M ($350) plus 0.5M at $600 / M ($300).

To see the difference between uncirculated and circulated notes, please see our note quality page .

Return Authorization (RA)

Q: What is an RA number?
A: RA stands for Return Authorization. It is a procedure to ensure an orderly and controlled process to return and compensate you for the currency that you are redeeming.
Q: How long do I have to use my RA?
A: We must receive your currency within 5 business days of the RA's origination date.
Q: What happens if I send in my notes using an expired RA?
A: Any package without a current, valid RA will be refused or the package will be held until payment arrangements can be made to have the package returned to you.
Q: What happens if I create an RA but don't use it?
A: If you create an RA but let it expire you will have to wait thirty days before another RA will be granted.
Q: What if I send a package without an RA?
A: Any package without a current, valid RA will be refused or the package will be held until payment arrangements can be made to have the package returned to you.

Miscellaneous

Q: What if I don't have an email address?
A: Contact customer service at 877-723-3391 or info@safedinar.com.
Q: How much currency can I sell?

We accept a maximum of $5,000 US dollars’ worth of currency per transaction when checking out online. However, we can accommodate orders of any size, so please contact us at 877-723-3391 for help with setting up a larger request. The $5,000 maximum is imposed to limit your outstanding liability while your currency is in transit because you are responsible for the package until we receive it.

Once your initial transaction is complete you may request another RA; if one is available it will be issued shortly thereafter. You may repeat the process as many times as you like until all of your currency has been redeemed.

Q: Are there any other charges/fees?
A: No.
Q: What forms of ID do you accept?
  • Current US driver's license
  • Current US passport
Q: Who is responsible for the currency?
A: You are responsible for the currency until we receive it. Upon receipt your RA will be opened, counted, graded and authenticated under camera. Please package your currency appropriately. Please see our redemption packaging instructions for more information.
Q: Who determines the quality of the currency?
A: The representatives working in our armored facility are responsible for counting, grading and authenticating the notes. The notes are evaluated based on the descriptions you will find here.
Q: What happens to notes you consider unsalable?
A: Unsalable notes will be sent back to you.
Q: How should I package my currency?
A: Follow the instructions EXACTLY as they appear on the form attached to your RA. Packaging Instructions for your redemption can also be found on our Redemption Packaging Instructions page.
Q: Do you guarantee you will buy my currency back?
A: We have been buying currency for the last 15 years and we have no intention of stopping. As with any currency exchange, you should know that there are limits on the amount of currency that we can process both in terms of the quantity of transactions and in the total US Dollar amount on any given day. If we have reached either of these limits you will receive a message when attempting to get your RA that will ask you to try again at a later date.
Q: Do you pay more for smaller denominations?
A: No.
Q: Why do I need to send an ID?
A: To comply with guidelines established by the US Treasury and FinCEN.
Q: How is the rate at which you buy back determined?
A: The buyback/redemption rate is based on several factors including the exchange rate, the current demand for currency, and the condition/quality of the note.
Q: Is there a minimum amount I can sell back to SafeDinar.com?
A: The default payment method is ACH, for which there's a $15 fee. There is a $25-$35 FedEx charge for shipping your payment. We recommend using the calculator to determine that your currency is worth at least $25. Most customers will have a minimum USD transaction value of $50-75.
Q: Can I exchange dinar for gold or silver?

We have received a number of inquiries about exchanging currency, including Iraqi Dinar, for gold or silver.  We do not currently exchange dinar for gold or silver; however we will continue to research the possibility of of offering exchange services for gold and silver, and should the opportunity arise, we will make that available on the web site.

Q: Why did the exchange rate change?

The exchange rates that determine how much we charge (if you're buying) and pay (if you're selling) for foreign currency in USD is updated automatically throughout the day based on factors including supply, demand, current market rates and inventory levels, etc.

Buying Currency

As the exchange rate increases, the USD price for currency will also increase. Conversely, if the exchange rate decreases, the USD price will also decrease. When you place your order, the quoted rate is locked in until 5pm ET of the next business day.

Selling Currency

As the exchange rate increases, you may receive more for your currency. Conversely, if the exchange rate decreases, you may receive less for your currency. The exchange rate and order totals quoted will be locked at the time you place your redemption if your RA (return authorization) is approved. The locked-in rate is contingent upon us receiving your redemption within the 5 business-day lifetime of the RA.

Q: Do you buy back currency purchased from other sellers?
A: Yes. We buy back legitimate currency regardless of where it was acquired.

Wholesale

Q: Can you handle large orders?
A: We can (and do) handle orders of any size. Please contact us (info@safedinar.com / 877-723-3391) for rates on orders over $10,000 US Dollars in value.
Q: What is your policy on orders over $5,000 US Dollars?
A: We will ship orders up to $10,000 US Dollars if you have purchased from us before. We will ship a maximum of $5,000 US Dollars at a time to new customers.
Q: Do you discount large orders (over $10,000 US Dollars)?
A: Yes. Please call 877-723-3391 for rates or e-mail (info@safedinar.com) us a request to be contacted. If you are interested in placing a large order (over $10,000 US Dollars ) please call us directly so that we can discuss volume discounts.
Q: I am a first time customer. How can I get a better level of comfort about ordering from SafeDinar.com?
A: We understand your concern. SafeDinar.com has been in business for over 20 years now and we have served thousands of satisfied customers. Please feel free to:
  • View our Treasury Registration. Alternately you may visit the US government website for Money Services Business, www.msb.gov. Select the state of Massachusetts, you will be prompted to download an Excel file, our listings are records 12 and 13. We are a registered MSB (Money Services Business).
  • Review the Forums on the web where people relate their buying experiences with the different currency exchange companies.
  • Place a small transaction to start and then make your decision about any further transactions.
  • Review our customer Testimonials - we are very proud of the feedback that we get from our customers. Click here to see customer testimonials.
  • Check out our record with the Better Business Bureau either by clicking here or by calling the BBB directly. We get thousands of BBB inquiries every year.
Q: What constitutes wholesale?
A: We consider any order over $10,000 (USD) in value to be wholesale.
Q: How quickly will I get paid if I send my currency to you?
A: If you choose ACH/(Direct Deposit) you will receive your payment within one business day of your currency being delivered to our facility(please note that currency received after the cut off will be sent on the following business day. If you choose to be paid by check, we guarantee you that your check will be delivered within one or two business days depending on the service that you choose.
Q: What forms of payment do you accept?

ong with ACH/Direct Deposit and wire transfers, we currently accept secured checks that are available from your bank or credit union. We are able to accept the following forms of payment:

  • Official Bank or Cashier's checks
  • Bank Money orders
  • Credit Union Official checks
  • Credit Union Money orders

We can no longer accept:

  • MoneyGram Money orders
  • US Postal Money orders
  • Walmart Money orders
  • Western Union

We are actively working to expand our service and offer new payment methods.

Circulated v Uncirculated (for Iraqi Dinar Only)

Q: What is the difference between circulated and uncirculated notes?
A: Uncirculated notes are in near mint condition, they are perfectly clean, the ink is bright and the notes lay perfectly flat. Uncirculated notes have no bends, creases or folds. When stacked, the edges of uncirculated notes meet perfectly in such a way that the appearance is that of a single, solid, absolutely clean edge. View examples of uncirculated notes.

Circulated notes sound like what they are, they have been handled and have imperfections that keep them from being considered uncirculated. See pictures of circulated notes.
Q: Why do you charge more for uncirculated notes than you do for circulated?
A: We have to pay a premium to acquire uncirculated notes when we purchase them.
Q: Am I guaranteed to receive the most recently minted notes if I buy uncirculated notes?
A: No. We do not segregate notes by the year they were issued.
Q: What are reasons for buying Uncirculated notes over circulated notes?
A: The only reason that you should consider paying more for uncirculated quality notes is that you want the note quality to be in perfect condition - gift giving, framing or just personal preference are a few reasons. There is no difference in the intrinsic value between a circulated note and an uncirculated note.
Q: Are uncirculated notes worth more than circulated notes?
A: No. Your circulated note has the exact same buying power and intrinsic value at an Iraqi bank, car dealership or fast food restaurant as a brand new, mint condition banknote does. It is only in this US market where there has been a demand for uncirculated notes that mint condition notes may command a higher rate.
Q: Should I buy uncirculated notes and expect that I will be paid more for them (then circulated notes) when I go to sell them?
A: No. Again, there is no difference in the intrinsic value between a circulated note and an uncirculated note. You will find that most banks that exchange the IQD do not pay different rates depending on condition. As an example, at the time of this writing a major US bank that buys and sells IQD has an offer rate of $641.70/million with no separate distinction for the quality. Dealers like SafeDinar.com will continue to pay a premium for uncirculated notes so long as a market for them exists.
Q: What types of things can affect the condition of a banknote?
A: Improper storage, excessive handling/counting, folding, paper clips, rubber bands, even temperature, light and humidity can affect a banknote’s condition in a negative way.
Q: Can I buy all types of currency in either circulated or uncirculated grade or is it just limited to the Dinar?
A: Of the more than 70 currencies that we exchange, the Iraqi Dinar is the only currency that we acquire and segregate notes by their quality.
Q: I have IQD banknotes that I would like to sell back but I am concerned that I will not be paid the uncirculated quality rate. What advice would you offer?
A: We believe that our systems and processes for receiving and grading banknotes is second to none. We use a professional armored services company to receive and grade the banknotes. The staff that reviews and receives the banknotes have years of experience in handling and grading notes. Having said that we know that not everyone is an expert. We suggest the following:
  • Try selling a small quantity of the notes back to see how the process goes and that the grading processes meets your expectations.
  • While we never like to lose a potential customer, banknotes are bearer instruments meaning you should be able sell them wherever IQD is exchanged. It is possible that another dealer may not have the same grading standards as SafeDinar.com. We would caution you to make certain that you are dealing with a reputable dealer before you send them your currency.
Q: Can I change my mind after my notes have been received and graded?
A: No. The transaction is final once your notes have been received at our facility.
Q: What process do you use for grading the notes that are sold back to SafeDinar.com?
  • The notes are received and graded by trained, experienced representatives of the armored company that we contract with.
  • Every package is opened and every note is received under security cameras.
  • The receiving representative reviews each note, characterizing it as circulated or uncirculated.
  • The decision of the representatives who receive the notes is final.
Q: How can I keep track of the rates that you pay for circulated v uncirculated IQD?
A: Our live, updated rates are posted on the homepage of our website. We also offer a proprietary, customizable (and free) alert tool that will send you an email when the rate crosses a particular threshold that you set. Or you can set it to send you an email every time the rate changes. Set up an exchange rate alert.
Q: Why does the price of uncirculated notes go up and down even when the official rate or sometimes even the circulated rate, has not changed?
A: Our rates are determined by an algorithm that takes in a number of different factors including but not limited to: supply, demand, the official rate, the cost to resupply, overhead and profit. Many of these elements change daily, independent of the official rate.
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